Superhuman is a premium email client specifically designed to improve productivity and streamline email management for busy professionals. At a subscription cost of $30 per month, it offers a significantly enhanced email experience compared to traditional services like Gmail. The primary selling point of Superhuman is its promise that users can manage their inboxes twice as fast, making it particularly appealing to individuals who dedicate considerable time to email management daily. The service operates on an invite-only basis, with a reported waiting list exceeding 100,000 users, which adds an element of exclusivity to its offering.
The email client is equipped with several unique features that contribute to its high-performance reputation. First and foremost is its speed; Superhuman is designed to load emails and perform actions almost instantaneously, significantly cutting down the time users spend waiting for their inbox to refresh or emails to load. Another key feature is the split inbox, which allows users to customize their inbox into different categories, improving the speed of triaging emails. Users can create splits based on various criteria, such as sender or email type, making it easier to manage incoming messages.
Superhuman also emphasizes a keyboard-first approach, providing numerous keyboard shortcuts that enable users to navigate and manage their inbox without relying on a mouse. Mastering these shortcuts is essential for maximizing productivity within the app. Additionally, the app incorporates AI features, allowing users to search for information within their emails using natural language prompts, further enhancing the overall user experience.
Another noteworthy feature is the ability to set reminders for emails that require follow-up, ensuring that important messages do not get lost in the shuffle. Superhuman also includes collaboration tools that facilitate team communication, allowing users to share email threads and comments with team members, even if they do not use Superhuman.
Superhuman is particularly beneficial for busy professionals who spend several hours a day managing emails, as well as small business owners who rely heavily on email communication. Teams can also take advantage of Superhuman’s collaborative features to improve communication among members.
To get started with Superhuman, users must first secure an invitation, as the service is currently invite-only. Once invited, users undergo an onboarding process that includes a survey about their email habits and a consultation with a Superhuman specialist. This personalized onboarding helps users understand how to leverage the app's features effectively. After onboarding, users can customize their inbox, set up splits, and begin using keyboard shortcuts to navigate their emails. The app encourages users to adopt a keyboard-first mindset, which is crucial for maximizing the benefits of its speed and efficiency.
While Superhuman has many advantages, it also comes with its drawbacks. The high subscription cost of $30 per month may deter some users, especially when free alternatives like Gmail are available. Moreover, there is a learning curve associated with mastering the keyboard shortcuts and other features, which requires time and commitment. Some users have also expressed a desire for more customization options, particularly regarding AI suggestions.
Potential users should consider their email habits and the value they place on productivity tools when deciding whether to invest in Superhuman. The app is best suited for individuals who spend considerable time managing emails and are willing to pay for a premium experience. Casual users or those who do not frequently engage with their inbox may find that free alternatives suffice for their needs. Additionally, the onboarding process may be a barrier for some, as it requires a commitment of time and effort to fully integrate into the Superhuman ecosystem. However, for those serious about optimizing their email management, the investment may be justified.
User reviews of Superhuman are generally positive, with many praising its speed and efficiency. Users often note that the app transforms the email experience, making it more enjoyable and less burdensome. Common sentiments include that the time saved using Superhuman compared to traditional email clients more than makes up for the monthly cost. Overall, Superhuman presents a compelling option for professionals seeking to enhance their email management experience. With its focus on speed, productivity, and user-friendly design, it stands out in a crowded market of email clients. However, the high cost and learning curve may not be suitable for everyone. Ultimately, those who invest the time to master its features may find that Superhuman significantly improves their email efficiency and overall productivity.